可以，这份 Shipping Policy 的核心信息已经够了，主要需要做几处精修：

• 把错误的 “Rodecia” 改成 Roleeiy。

• “Most international countries worldwide” 表述太绝对，改成以 checkout 是否支持该地址为准更安全。

• 保留你已经确定的 1–3 business days + 6–9 business days = 7–12 business days。

• 保留 全球免费标准配送、无最低消费。

• Tracking 的表达简化，不需要重复三四次。

• 增加地址错误、延迟/丢件、已显示送达等实际会遇到的问题。

• 整体控制在合理长度，不写得太复杂。

下面这版可以直接替换：

Shipping Policy

Effective Date: September 1, 2026

Thank you for shopping with Roleeiy. This Shipping Policy explains how orders placed through www.roleeiy.com are processed, shipped, tracked, and delivered.

1. Estimated Delivery Time

The estimated delivery time includes both order processing and shipping transit time:

Total Delivery Time = Processing Time + Transit Time

Processing Time: 1–3 business days
Transit Time: 6–9 business days
Estimated Total Delivery Time: 7–12 business days

Business days exclude weekends and applicable public holidays.

Delivery timeframes are estimates and are not guaranteed. Delivery may occasionally take longer due to carrier delays, customs clearance, weather conditions, peak seasons, public holidays, or other circumstances outside our reasonable control.

2. Shipping Destinations

We currently ship to the United States, United Kingdom, Australia, Canada, New Zealand, and many other international destinations.

Shipping availability is determined by the delivery address entered during checkout.

If we are unable to ship to your location, the applicable shipping option will not be available during checkout.

3. Shipping Cost

We currently offer Free Standard Shipping on all orders worldwide, with no minimum purchase required.

Any available shipping options and applicable charges will be displayed during checkout before you complete your purchase.

4. Order Processing

Orders are normally processed within 1–3 business days after successful payment authorization and order verification.

Processing time is separate from shipping transit time.

During holidays, promotional periods, or periods of unusually high order volume, additional processing time may occasionally be required.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

5. Order Tracking

Once your order has been packed and shipped, tracking information will be sent to the email address provided with your order.

Please allow up to 48 hours for tracking information to become available or update after shipment.

If you have not received your tracking information, please check your spam or junk email folder first.

If you still cannot locate it, contact support@roleeiy.com with your order number.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing checkout.

If you discover an error after placing your order, contact support@roleeiy.com as soon as possible.

We will make reasonable efforts to update your information, but address changes cannot be guaranteed once an order has entered processing or shipment.

7. Customs Duties and Taxes

For international orders, customs duties, import taxes, VAT, brokerage fees, or other charges may be imposed by the destination country.

Unless otherwise indicated during checkout, these charges are the responsibility of the customer and are not controlled by Roleeiy.

Customs requirements and charges vary by country. We recommend checking with your local customs authority if you are unsure about potential import charges.

If a shipment is refused because applicable customs duties or taxes are not paid and the package is returned to us, we will review the returned shipment and provide the appropriate next steps. Any refund may be reduced by non-refundable shipping, return, customs, or carrier charges where permitted by applicable law.

8. Shipping Delays

Although most orders arrive within the estimated delivery timeframe, occasional delays may occur due to:

• Carrier or transportation disruptions

• Customs clearance

• Severe weather

• Public holidays

• Peak shopping seasons

• Incorrect or incomplete delivery information

• Circumstances outside our reasonable control

If your order is significantly delayed, please contact us with your order number and tracking information so we can assist you.

9. Lost or Missing Packages

If your tracking information has not updated for an extended period or your package has not arrived within a reasonable period after the estimated delivery timeframe, please contact support@roleeiy.com.

We will review the shipment information and, where appropriate, work with the shipping carrier to investigate the issue.

10. Packages Marked as Delivered

If tracking shows that your package has been delivered but you cannot locate it, please check your mailbox, delivery area, household members, neighbours, building reception, or any safe location where the carrier may have left the package.

If you still cannot locate your order, please contact us as soon as possible so we can review the available tracking information and assist with the next steps.

11. Damaged or Incorrect Orders

Please inspect your order after delivery.

If your order arrives damaged, defective, or contains an incorrect item, please contact support@roleeiy.com as soon as possible.

Please provide your order number, a description of the issue, and clear photographs of the product and packaging where appropriate.

We will review the issue and provide an appropriate solution in accordance with our Return Policy.

12. Shipping Support

If you have questions about shipping, tracking, or delivery, please contact us:

Roleeiy

Business Address:
1507 Pine Dr
Atlanta, GA 30349
United States

Email: support@roleeiy.com
Phone: +1 321-222-5196
Website: www.roleeiy.com

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)
Saturday – Sunday: Closed

Response Time: Within 24–48 business hours